Privacy Policy
Effective Date: January 1, 2024
1. Scope
This Privacy Policy applies to all services operated by Hicya, Inc., a company based in New York, NY. This includes the websites hicya.org and vexling.com, as well as the Vexling iOS application (bundle identifier: com.vexling.app).
2. Information We Collect
We believe in minimal data collection. We only gather information that is necessary to provide and improve our services:
- OAuth Sign-In Data (Optional): If you choose to sign in using a third-party provider (such as Apple or Google), we receive basic profile information (such as your name and email address) from that provider. Signing in is entirely optional and is not required to use our services.
- Puzzle Progress and Statistics: We store your puzzle completion data, scores, streaks, and related statistics so that you can track your progress across sessions and devices.
- Basic Analytics: We collect anonymized, aggregated usage data — such as page views, session duration, and general device information — to help us understand how our services are used and where we can improve.
3. How We Use Your Information
The information we collect is used to:
- Provide, maintain, and improve our services
- Sync your puzzle progress and statistics across sessions and devices
- Understand aggregate usage patterns to guide product decisions
- Respond to support requests or inquiries
4. Data Sharing and Selling
We do not sell, rent, or trade your personal information to third parties. We do not share your data with advertisers. Your information is only disclosed when required by law or when necessary to protect our rights.
5. Third-Party Services
We use a limited number of third-party services to operate and improve our products:
- Analytics Providers: We use third-party analytics tools to collect anonymized usage data. These services may use cookies or similar technologies and are governed by their own privacy policies.
- OAuth Providers: If you choose to sign in using a third-party account (such as Sign in with Apple or Google), the authentication process is handled by that provider. We only receive the basic profile information you authorize, and we do not have access to your credentials.
6. Children’s Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us at hi@hicya.org and we will promptly delete it.
7. Data Retention
We retain your data only for as long as necessary to provide our services and fulfill the purposes described in this policy. If you stop using our services and have no account, any anonymized analytics data we hold cannot be linked back to you. If you have an account, your data is retained until you request deletion.
8. Your Rights and Data Deletion
You have the right to request access to, correction of, or deletion of your personal data at any time. To exercise any of these rights, please contact us at hi@hicya.org. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this page periodically for the latest information on our privacy practices.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us at hi@hicya.org.
Hicya, Inc.
New York, NY